How we can help

You can call us for advice on 13 11 26. A clinical pharmacist with training in poisoning and toxicology will answer your call and they will:

  • assess the risk of the situation you're calling about
  • give you details about products involved in a poisoning, such as ingredients, strengths and pH
  • give you advice about managing a poisoning
  • refer you to a Clinical Toxicologist if needed - doctors with specialised training in toxicology.

Therapeutic Guidelines: Toxicology and Toxinology

You can access the guidelines if you work for Queensland Health. The guidelines are updated regularly and include information about treating:

  • general poisonings
  • poisoning in children
  • snake and spider bites
  • marine poisoning.

To access the guidelines, log in to the Therapeutic Guidelines: Toxicology and Toxinology website. If you aren't able to access the website call us for advice on 13 11 26.

Snake Bite – Clinical Pathway for Non-envenomed Snake Bite

Queensland Health has developed a clinical pathway for managing patients bitten or potentially bitten by a snake [PDF 92.92 KB]. Use this pathway for patients who don’t currently show signs of envenomation but require regular blood tests and examination.

For further advice call us on 13 11 26.

Suspected Stonefish Sting Treatment Pathway

Queensland Health has developed a clinical pathway for managing patients envenomed following a stonefish sting [PDF 171.98 KB].

For further advice call us on 13 11 26.

Opioid Poisoning Nursing Care Pathway

Metro South Health has developed a nursing care pathway for managing patients in the emergency department with suspected recreational exposure or deliberate self-poisoning with opioids [PDF 133.8 KB].